Bring City Squad to your city

City Squad gives your teams one organized place to receive, route, and resolve the everyday problems residents report — and gives residents a clear, modern way to reach you.

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What your city gets

Everything you need to turn resident reports into resolved issues.

One organized queue

Every resident report lands in one place — no more scattered calls, emails, and spreadsheets.

Routed by category

Reports are sorted by issue type so they reach the right department automatically.

Live map & exact location

Each report carries precise coordinates and an address, plotted on a map for fast dispatch.

Status workflows

Triage, assign, and move reports through acknowledged, in progress, and resolved.

Transparency for residents

Residents follow their reports to resolution — fewer “what’s the status?” calls.

Your city, your setup

A dedicated City Squad per city, with categories and workflows that match how you operate.

Getting started is simple

From first conversation to live in your city.

1

Talk to us

Tell us about your city, departments, and the issue types you handle.

2

We set up your City Squad

Your categories, routing, and staff accounts — on your own subdomain.

3

Go live

Residents start reporting, and your team triages from day one.

Let’s bring City Squad to your city

Tell us about your city and we’ll show you how it works.

Request a demo