:root{--brand: #1f6feb;--brand-600: #1a5fd0;--brand-700: #164cab;--accent: #12a150;--bg: #ffffff;--bg-subtle: #f5f7fa;--surface: #ffffff;--border: #e3e8ef;--text: #1a2233;--text-muted: #5b6472;--hero-from: #eef4ff;--hero-to: #f6f9ff;--radius: 12px;--radius-sm: 8px;--shadow: 0 1px 2px rgba(16, 24, 40, .04), 0 4px 16px rgba(16, 24, 40, .06);--container: 1120px;--font: system-ui, -apple-system, "Segoe UI", Roboto, Helvetica, Arial, sans-serif}@media(prefers-color-scheme:dark){:root{--brand: #4d90f5;--brand-600: #3f82ee;--brand-700: #326fd6;--accent: #2fbd6e;--bg: #0e1421;--bg-subtle: #131b2b;--surface: #161f30;--border: #263248;--text: #e8edf5;--text-muted: #9aa7ba;--hero-from: #121b2e;--hero-to: #0e1421;--shadow: 0 1px 2px rgba(0, 0, 0, .3), 0 6px 20px rgba(0, 0, 0, .35)}}*,*:before,*:after{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:var(--font);color:var(--text);background:var(--bg);line-height:1.6;-webkit-font-smoothing:antialiased;min-height:100vh;display:flex;flex-direction:column}body>main{flex:1 0 auto}a{color:var(--brand);text-decoration:none}a:hover{text-decoration:underline}h1,h2,h3{line-height:1.2;margin:0 0 .5em;letter-spacing:-.01em}.container{width:100%;max-width:var(--container);margin:0 auto;padding:0 20px}.btn{display:inline-flex;align-items:center;gap:.5em;padding:.7rem 1.25rem;border-radius:var(--radius-sm);font-weight:600;font-size:1rem;border:1px solid transparent;cursor:pointer;transition:background .15s ease,border-color .15s ease,transform .05s ease}.btn:hover{text-decoration:none}.btn:active{transform:translateY(1px)}.btn-primary{background:var(--brand);color:#fff}.btn-primary:hover{background:var(--brand-600)}.btn-secondary{background:transparent;color:var(--text);border-color:var(--border)}.btn-secondary:hover{background:var(--bg-subtle)}.section{padding:64px 0}.section-tight{padding:40px 0}.section-alt{background:var(--bg-subtle);border-top:1px solid var(--border);border-bottom:1px solid var(--border)}.section-head{text-align:center;max-width:640px;margin:0 auto 40px}.section-head h2{font-size:clamp(1.6rem,3vw,2.1rem)}.section-head p{color:var(--text-muted);font-size:1.05rem;margin:0}.eyebrow{text-transform:uppercase;letter-spacing:.08em;font-size:.8rem;font-weight:700;color:var(--brand);margin-bottom:.5rem}.grid{display:grid;gap:20px}.grid-3{grid-template-columns:repeat(3,1fr)}.grid-4{grid-template-columns:repeat(4,1fr)}@media(max-width:860px){.grid-3,.grid-4{grid-template-columns:1fr 1fr}}@media(max-width:560px){.grid-3,.grid-4{grid-template-columns:1fr}}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:24px;box-shadow:var(--shadow)}.card h3{font-size:1.15rem}.card p{color:var(--text-muted);margin:0}.card-icon{font-size:1.9rem;line-height:1;display:block;margin-bottom:12px}.step-num{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;border-radius:50%;background:var(--brand);color:#fff;font-weight:700;margin-bottom:12px}.hero{background:linear-gradient(180deg,var(--hero-from),var(--hero-to));padding:80px 0 72px;text-align:center}.hero-logo{display:block;width:auto;height:96px;margin:0 auto 20px}.hero h1{font-size:clamp(2rem,4.5vw,3.2rem);white-space:nowrap}.hero p{font-size:clamp(1.05rem,2vw,1.25rem);color:var(--text-muted);max-width:60ch;margin:0 auto 28px}@media(max-width:480px){.hero h1{white-space:normal}}.action-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px;max-width:720px;margin:4px auto 0;text-align:left}@media(max-width:620px){.action-grid{grid-template-columns:1fr}}.action-card{display:flex;align-items:center;gap:14px;padding:18px 20px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);color:var(--text);transition:transform .12s ease,border-color .12s ease,box-shadow .12s ease}.action-card:hover{transform:translateY(-2px);border-color:var(--brand);text-decoration:none;box-shadow:0 8px 24px #1018281a}.action-icon{display:inline-flex;align-items:center;justify-content:center;flex-shrink:0;width:46px;height:46px;border-radius:12px;font-size:1.4rem;line-height:1;background:color-mix(in srgb,var(--brand) 12%,transparent)}.action-body{display:flex;flex-direction:column;min-width:0;flex:1}.action-title{font-weight:700;font-size:1.02rem}.action-desc{color:var(--text-muted);font-size:.9rem}.action-arrow{color:var(--text-muted);font-size:1.15rem;flex-shrink:0;transition:transform .12s ease,color .12s ease}.action-card:hover .action-arrow{transform:translate(3px);color:var(--brand)}.action-card.featured{border-color:color-mix(in srgb,var(--brand) 55%,var(--border));box-shadow:0 0 0 1px color-mix(in srgb,var(--brand) 30%,transparent),var(--shadow)}.action-card.featured .action-icon{background:var(--brand)}.hero-secondary{margin:26px 0 0;font-size:.95rem}.hero-secondary a{color:var(--text-muted);font-weight:500}.group-grid{display:grid;grid-template-columns:repeat(3,1fr);grid-auto-rows:1fr;gap:16px;max-width:980px;margin:12px auto 0;text-align:left}@media(max-width:820px){.group-grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:540px){.group-grid{grid-template-columns:1fr;grid-auto-rows:auto}}.group-card{display:flex;flex-direction:column;gap:8px;height:100%;padding:18px 20px;background:var(--surface);border:1px solid color-mix(in srgb,var(--text) 14%,transparent);border-radius:var(--radius);box-shadow:var(--shadow);color:var(--text);transition:transform .12s ease,border-color .12s ease,box-shadow .12s ease}.group-card:hover{transform:translateY(-2px);border-color:var(--brand);text-decoration:none;box-shadow:0 8px 24px #1018281a}.group-head{display:flex;align-items:center;gap:8px}.group-icon{font-size:1.5rem;line-height:1;flex-shrink:0}.group-icon-badge{display:inline-flex;align-items:center;justify-content:center;width:96px;height:96px;border-radius:18px;background:#eaf1fe;flex-shrink:0}.group-icon-badge img{display:block;width:68px;height:68px;object-fit:contain}.group-title{font-weight:700;font-size:1.05rem}.group-examples{color:var(--text-muted);font-size:.85rem;line-height:1.5}.cta{background:var(--brand);color:#fff;text-align:center;border-radius:var(--radius);padding:48px 24px}.cta h2{color:#fff;font-size:clamp(1.5rem,3vw,2rem)}.cta p{color:#ffffffe6;margin:0 auto 24px;max-width:52ch}.cta .btn-primary{background:#fff;color:var(--brand-700)}.cta .btn-primary:hover{background:#eef2ff}.site-header{position:sticky;top:0;z-index:1100;background:color-mix(in srgb,var(--bg) 88%,transparent);backdrop-filter:blur(8px);border-bottom:1px solid var(--border)}.site-header .container{display:flex;align-items:center;justify-content:space-between;height:64px}.brand{display:inline-flex;align-items:center;gap:8px;font-weight:800;font-size:1.15rem;color:var(--text)}.brand:hover{text-decoration:none}.brand-mark{display:block;width:auto;height:30px}.header-right{display:flex;align-items:center;gap:20px}.nav{display:flex;align-items:center;gap:22px}.nav a{color:var(--text-muted);font-weight:500}.nav a:hover{color:var(--text);text-decoration:none}@media(max-width:560px){.header-right{gap:12px}.nav{gap:14px}.nav .nav-link-muted{display:none}}.btn-sm{padding:.45rem .85rem;font-size:.9rem}.user-menu{position:relative}.avatar{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:50%;background:var(--brand);color:#fff;font-weight:700;font-size:.85rem;letter-spacing:.02em;user-select:none}.avatar-lg{width:44px;height:44px;font-size:1rem}.avatar-btn{padding:0;border:none;background:none;cursor:pointer;border-radius:50%;line-height:0}.avatar-btn:focus-visible{outline:2px solid var(--brand);outline-offset:2px}.avatar-btn:hover .avatar{background:var(--brand-600)}.user-dropdown{position:absolute;top:calc(100% + 10px);right:0;min-width:240px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:8px;z-index:30}.user-dropdown-head{display:flex;align-items:center;gap:12px;padding:8px 8px 10px}.user-meta{display:flex;flex-direction:column;min-width:0}.user-meta strong{font-size:.95rem}.user-meta span{color:var(--text-muted);font-size:.82rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.user-role{margin-top:2px;text-transform:capitalize;color:var(--brand)!important;font-weight:600}.user-dropdown-sep{height:1px;background:var(--border);margin:6px 0}.user-dropdown a,.user-dropdown .user-item,.user-signout{display:block;width:100%;text-align:left;padding:8px 10px;border-radius:var(--radius-sm);color:var(--text);font:inherit;background:none;border:none;cursor:pointer}.user-dropdown a:hover,.user-dropdown .user-item:hover,.user-signout:hover{background:var(--bg-subtle);text-decoration:none}.user-dropdown .user-cta{color:var(--brand);font-weight:600}.user-signout{color:#d33d3d}.avatar-anon{background:var(--bg-subtle);color:var(--text-muted);border:1px solid var(--border)}.report-success-overlay{position:fixed;inset:0;z-index:2000;display:flex;align-items:center;justify-content:center;padding:16px;background:#1018288c;backdrop-filter:blur(2px)}.report-success{width:100%;max-width:380px;text-align:center;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 20px 50px #10182859;padding:32px 24px 26px}.report-success h2{font-size:1.4rem;margin:0 0 8px}.report-success p{margin:0 0 6px;color:var(--text-muted)}.report-success .btn{margin-top:16px}.report-success-check{width:56px;height:56px;margin:0 auto 16px;border-radius:50%;background:var(--accent);color:#fff;font-size:1.9rem;line-height:56px}.auth-overlay{position:fixed;inset:0;z-index:2000;display:flex;align-items:flex-start;justify-content:center;padding:12vh 16px 16px;background:#1018288c;backdrop-filter:blur(2px)}.auth-modal{position:relative;width:100%;max-width:400px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 20px 50px #10182859;padding:26px 24px 24px;text-align:left}.auth-modal h2{font-size:1.35rem;margin:0 0 16px}.auth-close{position:absolute;top:10px;right:12px;width:32px;height:32px;border:none;background:none;color:var(--text-muted);font-size:1.5rem;line-height:1;cursor:pointer;border-radius:var(--radius-sm)}.auth-close:hover{background:var(--bg-subtle);color:var(--text)}.auth-modal form{display:flex;flex-direction:column;gap:14px}.auth-modal label{display:flex;flex-direction:column;gap:6px;font-weight:600;font-size:.9rem}.auth-modal input{padding:.6rem .7rem;font:inherit;color:var(--text);background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm)}.auth-modal input:focus{outline:2px solid var(--brand);outline-offset:1px;border-color:var(--brand)}.auth-submit{justify-content:center;width:100%;margin-top:4px}.auth-hint{margin:-6px 0 0;font-size:.8rem;color:var(--text-muted);font-weight:400}.auth-error{margin:0 0 14px;padding:.6rem .8rem;border-radius:var(--radius-sm);font-size:.9rem;color:#d33d3d;background:color-mix(in srgb,#d33d3d 10%,transparent);border:1px solid color-mix(in srgb,#d33d3d 35%,var(--border))}.auth-notice{margin:0 0 14px;padding:.6rem .8rem;border-radius:var(--radius-sm);font-size:.9rem;color:var(--accent);background:color-mix(in srgb,var(--accent) 10%,transparent);border:1px solid color-mix(in srgb,var(--accent) 35%,var(--border))}.auth-link{background:none;border:none;color:var(--brand);font:inherit;font-weight:600;cursor:pointer;padding:0}.auth-link:hover{text-decoration:underline}.auth-switch{margin:16px 0 0;font-size:.9rem;color:var(--text-muted);text-align:center}.site-footer{background:var(--bg-subtle);border-top:1px solid var(--border);padding:48px 0 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20px}.muted{color:var(--text-muted)}.admin-toolbar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-top:16px}.admin-filters{display:flex;flex-wrap:wrap;gap:8px}.chip{padding:5px 12px;border:1px solid var(--border);border-radius:999px;background:var(--surface);color:var(--text-muted);font:inherit;font-size:.82rem;text-transform:capitalize;cursor:pointer}.chip:hover{border-color:var(--brand)}.chip.is-active{background:var(--brand);border-color:var(--brand);color:#fff}.status-select{flex-shrink:0;font-size:.75rem;font-weight:700;text-transform:uppercase;letter-spacing:.03em;padding:4px 8px;border-radius:999px;border:1px solid var(--border);cursor:pointer}.report-list{list-style:none;margin:20px 0 0;padding:0;display:flex;flex-direction:column;gap:12px}.report-row{display:flex;gap:14px;padding:16px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow)}.report-row-icon{font-size:1.6rem;line-height:1;flex-shrink:0}.report-row-main{flex:1;min-width:0}.report-row-top{display:flex;align-items:center;justify-content:space-between;gap:10px}.report-row-desc{margin:4px 0;color:var(--text-muted)}.report-row-loc{display:flex;flex-wrap:wrap;gap:4px 18px;margin:6px 0;font-size:.85rem;color:var(--text-muted)}.report-row-meta{font-size:.82rem;color:var(--text-muted)}.status-badge{flex-shrink:0;font-size:.72rem;font-weight:700;text-transform:uppercase;letter-spacing:.03em;padding:3px 9px;border-radius:999px;white-space:nowrap}.status-new{background:color-mix(in srgb,var(--brand) 15%,transparent);color:var(--brand)}.status-acknowledged,.status-assigned,.status-in_progress{background:color-mix(in srgb,#d38b1f 20%,transparent);color:#b9770f}.status-resolved,.status-closed{background:color-mix(in srgb,var(--accent) 16%,transparent);color:var(--accent)}.status-rejected,.status-duplicate{background:var(--bg-subtle);color:var(--text-muted)}.report-form{margin-top:20px}.report-meta{display:flex;flex-wrap:wrap;gap:6px 20px;margin-top:10px;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--bg-subtle);font-size:.88rem;color:var(--text-muted)}.report-meta-row{display:inline-flex;align-items:center;gap:7px;min-width:0}.location-search{position:relative;margin-bottom:16px}.location-search input{width:100%;padding:.65rem 2.4rem .65rem .8rem;font:inherit;color:var(--text);background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm)}.location-search input:focus{outline:2px solid var(--brand);outline-offset:1px;border-color:var(--brand)}.search-results{position:absolute;top:calc(100% + 4px);left:0;right:0;z-index:15;list-style:none;margin:0;padding:4px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow);max-height:264px;overflow-y:auto}.search-results li{padding:8px 10px;border-radius:6px;cursor:pointer;font-size:.92rem;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.search-results li.is-active{background:var(--bg-subtle)}.search-spinner{position:absolute;right:12px;top:50%;width:16px;height:16px;margin-top:-8px;border:2px solid var(--border);border-top-color:var(--brand);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.search-msg{margin:8px 0 0;color:var(--text-muted);font-size:.9rem}.leaflet-container{font:inherit}.map-wrap{position:relative}.map-canvas{width:100%;height:380px;border:1px solid var(--border);border-radius:var(--radius)}.map-geo-banner{position:absolute;top:10px;left:50%;transform:translate(-50%);z-index:600;max-width:calc(100% - 24px);display:flex;align-items:center;gap:8px;padding:7px 8px 7px 13px;border-radius:999px;background:var(--surface);border:1px solid var(--border);box-shadow:var(--shadow);font-size:.85rem;color:var(--text)}.map-geo-banner.is-denied{border-color:color-mix(in srgb,#d38b1f 45%,var(--border))}.map-geo-banner button{flex-shrink:0;border:none;background:var(--brand);color:#fff;font:inherit;font-weight:600;font-size:.8rem;padding:4px 11px;border-radius:999px;cursor:pointer}.map-geo-banner button:hover{background:var(--brand-600)}.geo-dot{width:8px;height:8px;border-radius:50%;background:var(--brand);animation:geo-pulse 1.2s ease-in-out infinite}@keyframes geo-pulse{0%,to{opacity:1}50%{opacity:.3}}.map-controls{display:flex;gap:10px;margin-top:10px}.map-wrap.is-full{position:fixed;inset:0;z-index:1000;background:var(--bg)}.map-wrap.is-full .map-canvas{height:100%;border:none;border-radius:0}.map-wrap.is-full .map-controls{position:absolute;top:12px;right:12px;margin:0;z-index:1001}.report-form .field{margin-top:18px;display:flex;flex-direction:column;gap:6px}.report-form label,.report-form .field-label{font-weight:600;font-size:.95rem}.select-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:10px}@media(max-width:560px){.select-grid{grid-template-columns:repeat(2,1fr)}}.select-tile{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;min-height:112px;padding:18px 14px;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface);color:var(--text);font:inherit;font-size:.9rem;text-align:center;cursor:pointer;box-shadow:var(--shadow);transition:transform .12s ease,border-color .12s ease,background .12s ease,box-shadow .12s ease}.select-tile:hover{transform:translateY(-2px);border-color:var(--brand);box-shadow:0 8px 24px #1018281a}.select-tile.is-selected{border-color:var(--brand);background:color-mix(in srgb,var(--brand) 10%,transparent);box-shadow:inset 0 0 0 2px var(--brand)}.select-tile-icon{display:inline-flex;align-items:center;justify-content:center;width:52px;height:52px;border-radius:14px;background:color-mix(in srgb,var(--brand) 12%,transparent);font-size:1.7rem;line-height:1}.select-tile.is-selected .select-tile-icon{background:var(--brand)}.select-tile-label{line-height:1.3;font-weight:500}.select-summary{display:flex;align-items:center;gap:10px;width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);color:var(--text);font:inherit;font-size:.92rem;text-align:left;cursor:pointer;transition:border-color .12s ease}.select-summary:hover{border-color:var(--brand)}.select-summary-label{font-weight:600;flex:1}.select-summary-change{color:var(--brand);font-weight:600;font-size:.85rem}.report-form select,.report-form textarea{width:100%;padding:.6rem .7rem;font:inherit;color:var(--text);background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm)}.report-form select:focus,.report-form textarea:focus{outline:2px solid var(--brand);outline-offset:1px;border-color:var(--brand)}.report-form textarea{resize:vertical;min-height:84px}.report-form .btn{margin-top:20px}.report-form .btn:disabled{opacity:.6;cursor:default}.form-status{margin-top:14px;padding:.7rem .9rem;border-radius:var(--radius-sm);border:1px solid var(--border)}.form-status.is-ok{color:var(--accent);border-color:color-mix(in srgb,var(--accent) 40%,var(--border));background:color-mix(in srgb,var(--accent) 10%,transparent)}.form-status.is-error{color:#d33d3d;border-color:color-mix(in srgb,#d33d3d 40%,var(--border));background:color-mix(in srgb,#d33d3d 10%,transparent)}.prose{max-width:68ch}.prose p,.prose li{color:var(--text-muted);line-height:1.75}.prose h2{margin:1.8em 0 .5em}.prose h3{margin:1.4em 0 .4em}.prose ul{padding-left:1.15em;margin:.6em 0}.prose li{margin:.35em 0}.lead{font-size:1.15rem;line-height:1.7;color:var(--text-muted);max-width:62ch;margin:0 0 8px}.faq-list{max-width:72ch}.faq-item{padding:20px 0;border-bottom:1px solid var(--border)}.faq-item h2{font-size:1.15rem;margin:0 0 8px}.faq-item p{margin:0;color:var(--text-muted);line-height:1.7}